Why is it that the good stories start with "When I was younger ..."?
Anyway, when I was younger I was working on project to replace an aging mainframe based system with a new web based application. The web based system utilized the existing database and a new database to create a whole new system that greatly increased the functionality and usability of the entire product. One of the response time requirements we had was not with regard to individual screens, nor with regard to specific business processes, but with the length of the transaction in the database. In order to get as much throughput as possible and minimize the amount of locking the requirement was that the new system operate in much the same manner as the old system and provide an average database transaction length of no more than 0.4 seconds.
400 milliseconds.
That is not a lot of time no matter how you look at it. This 400 millisecond period was the average length over the course of a business day, but did not include any batch or asynchronous processing that occurrred. This helped us out considerably because we had a lot of short transactions which lowered the average and a smaller number of longer transactions that raised the average.
Man, did we suck when we went live. Over 2000 milliseconds for the first week and this did not include any of the deadlocks or timeouts that occurred. It took months, actually 18 of them, before we had things down to not just 400 milliseconds, but an average of just over 300 milliseconds. New hardware on the mainframe helped, but so did the fact that we worked really hard at lowering that average and we understood that anything that was going to take a long time was immediately turned into an asynchronous process or even part of a batch run that night.
The users understood this change in philosophy. In order to get good online processing for everyone involved there was a need to do things asynchronously or in batch. Processing something in the middle of the day, when everyone is using the system, is not always necessary. Even if a short turn around is desired, asynchronous processing can be a valuable alternative.
Funny, but this seems remarkably similar to yesterday's note about web services and performance. See, everything old is new again. The problem isn't new, but the technology is. The solution isn't new either, but the will to implement it might be.
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